Privacy Policy
At Narration’s Flower, your privacy matters to us. This policy explains how we collect, use, and protect your information when you visit our website and interact with our services.
1. Information We Collect
We may gather the following types of data:
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Personal Information: Name, email address, phone number, billing and shipping addresses, and payment details.
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Order Information: Selected flower arrangements, occasion details, and delivery instructions.
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Technical Data: IP address, browser type, pages visited, and time spent on our site.
2. How We Use Your Information
Your data is used to:
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Process and deliver your flower orders
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Improve your shopping experience
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Send promotional updates (with your permission)
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Respond to inquiries and customer support needs
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Maintain site security and prevent fraud
3. Use of Cookies
We use cookies to personalize your experience—such as keeping items in your cart and remembering your login information.
4. Third-Party Services
We may work with trusted external providers (e.g., payment processors, delivery partners) who are given only the necessary data required to perform their duties.
5. Your Rights
You have the right to:
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Access the personal data we hold about you
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Request corrections or deletion of your information
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Opt out of promotional communications at any time
For any privacy-related requests, please contact us.
6. Data Security
We take your data seriously. SSL encryption and secure servers are used to protect your information at all times.